Published: Sep 02, 2022 | Updated at: Sep 02, 2022
A quality CRM system can increase sales by up to 29%. This enticing figure makes CRM adoption a must among small and large companies alike. If you're in that same position, you may be weighing the pros and cons of two popular CRM brands- Trello and Halsell.
Trello has become one of the most popular web-based CRM tools available, but it doesn’t offer all the functionality that some businesses need. If you’re looking for an alternative to Trello with more options, Halsell might be your best bet. Here are 5 reasons why Halsell can replace Trello in your business with ease.
What Is CRM?
CRM stands for customer relationship management. CRM is a system of practices that businesses use to manage their interactions with customers. These practices include, but are not limited to:
- Communication management
- Contact information database
- Lead management
- Task reminders
- Customer data management
Since customer data is the most important asset of any company, it's critical that you integrate your business operations. Even if you don't have a CRM system in place, you likely have a manual way of completing these tasks. Often, businesses can complete CRM manually using a spreadsheet.
However, manual input is subject to many issues. It takes time away from gainful efforts by employees and it is more vulnerable to human error.
So, companies find CRM software a better, more expeditious solution. You may have heard of the following options for CRM software:
A good customer relationship management system should have features like easy integration, great support, adaptability to your company's needs, and an intuitive user interface. Both Trello and Halsell offer most of these amenities, but Halsell separates itself from the pack in 5 unique ways.
Why a Business Needs CRM Software
Businesses benefit from CRM software because it provides an organized system that saves time, energy, and money. CRM software helps a business communicate with clients better and provide them with better customer service. In turn, customer satisfaction and retention rates soar, leading to increased profits.
CRM software also lets a business keep track of its services and workforce. This is especially useful for dispersed teams like those who work in remote offices or work from home. With updated, cloud-based CRM, everyone is on the same page no matter where they are.
1. Better List Management
As a business owner, you make a surprising amount of lists. From psychical to digital mailing lists to lead targeting lists, it's difficult to keep track of them all. Most CRM software offers list management as part of its services.
But, what makes Halsell's list management better than Trello's? The short answer is infinite customization. Our all-in-one CRM service allows you to make and maintain as many databases as you need.
Moreover, you can easily import and export data from those lists. In a single click, you can orchestrate the organization of your customer data without fear of data loss.
2. Easier Collaboration
Collaboration and data sharing are essential to expeditious employee-customer communication. It's so vital that many companies now work towards a company-wide integrated communication system, such as an internal blog or email server. In this vein, Halsell offers easier collaboration between employees and branches than Trello.
We use cloud software so all your communication happens in one place. You can create, assign, and share tasks at instant speeds for fast collaboration.
Halsell also offers CRM properties like business analytics and inventory tracking. With so many tools at their fingertips, managers have all the information they need to make informed decisions about their organization.
3. Cleaner Design
Adopting new CRM software isn't always successful. Almost half of businesses that try to integrate new CRM systems fail. They either fall back on the "old way," try something else, or drop CRM responsibilities and suffer.
Therefore, simple CRM software is the most effective. It's easier to integrate and usable by even the most stubborn and technology-illiterate team members. The Halsell User Interface (UI) is accessible with a clean, easy-to-navigate design.
Don't let your CRM integration fail because Trello's UI isn't intuitive enough. Choose clean design and ease of use.
4. VOIP Customer Service Solutions
90% of the customer service process is helping the customer. It's true that you can accomplish as much using traditional landlines and even cell phones. But, these solutions aren't only unreliable; they ignore other vital aspects of verbal customer service.
VOIP stands for voice over internet protocol. The service converts voices to digital files, compressing them for delivery via the internet. Using the internet to conduct customer service saves money on long-distance calls and preserves conversations for further analysis.
Halsell allows you to buy phone numbers and assign them to team members, conduct automated call campaigns, make 30 calls each second, and give you access to data-driven analytics for each call. Trello does not offer VOIP services.
5. App Consolidation
It's not always easy to do your job when you have too many different pieces of software and programs scattered across your desk. At Halsell, we use a web-based app that combines the functionality of common apps, like:
Halsell's best CRM offerings consolidate these tools into one location, saving time and money on expensive licenses. Moreover, you won't need to worry about losing data or access because it saves everything in the cloud.
Try Halsell Today for Free
CRM is critical to any business that wants to increase customer satisfaction and retention. It's a necessary component that can help you drive revenue and increase customer satisfaction levels. By choosing the best CRM software, you're able to simplify CRM needs like lead and account management, reporting, and analytics.
Halsell is the free trial CRM option that can give you all those tools and more. The all-in-one CRM system consolidates all your needs into one place, decluttering your desktop and freeing up your time. If you're ready to streamline your CRM processes and increase revenue, try Halsell for free today.