Published: Sep 09, 2022 | Updated at: Sep 09, 2022

Using CRM software can make or break your small business. The right CRM software can help you manage your business functions more efficiently, as well as convert potential leads into customers. 74% of businesses state that customer conversion through leads is a top area of focus. 

When choosing a CRM software for your business, you want to ensure that you get all of the best features to save time and more effectively manage day-to-day business functions. Comparing CRM software side by side will allow you to see the pros and cons of each.

In this post, we'll compare Thryv and Halsell so you can see the main differences for yourself. If you want to know more about Halsell vs Thryv CRM software, keep reading below for further details.

What Is Halsell?

Halsell is an all-in-one CRM software system. A CRM is a customer relationship management system. It is the key to creating a streamlined customer experience and assisting with customer retention and lead conversions. 

Halsell's CRM software can help you improve customer service by accessing customer data from a central database. This will bring up information like warranty records, past purchase or subscription history, and the customer's location and profile.

All of these areas can greatly impact the reputation of your small business one way or another. With 50% of a business's market value riding on reputation alone, you want to ensure the best features are available.

Features

Halsell CRM software offers many more benefits and features. Not only can you improve your customer service aspect, but you can also reap the benefits of a unified business management program.

Halsell's all-in-one CRM software also allows for integrated business functions such as operating through VoIP, task management, automation, and marketing features. You'll also get features such as:

• 24/7 Support
• Unlimited Storage
• Realtime chat
• E-Signature Requests
• Roles and Permissions
• Team Doc Sharing
• Access Call/Text In Browser
• Project Management
• Database Management
• Unlimited Databases
• CRM Software

It boasts impressive features including VoIP Calling and Texting, with mass auto dialing and texting capabilities. Project Management features a Kanban-style workflow framework, a calendar to sync with your CRM leads, and a chat function that works with a Slack-like interface.

For Docs, you can receive e-sign requests, toggle roles & permissions for users, and access database management functions. Automated Marketing Campaigns can create actions on CRM leads for inbound calls, as well as auto calling, auto texting, and mass email campaigns similar to the services of Mail Chimp. This is an important feature to have with 80% of small businesses relying on email marketing campaigns.

With Payroll, you can accept or deny invoices for W2 employees and W9 contractors. HR Management allows for team management to keep track of your team's performance and communication.

What Is Thryv?

Thryv is an end-to-end small business management platform. It also provides marketing automation software for automating tasks such as payment processing, text and email marketing, and social media management.

Thryv touts itself as one of the largest providers of marketing automation software. It also allows for accessing and managing business functions from one central platform.

• Online Listings Management 
• Search Engine Marketing
• Search Engine Optimization
• Real Yellow Pages
• Online Display and Social Media 
• Social Media Scheduling
• Internet Directories
• Reputation Management
• Online Presence

The Thryv software features look impressive, but let's see how they really stack up to Halsell. 

Halsell vs Thryv: Major Differences

While Halsell and Thryv appear similar in their features and service offerings, there are some areas where they differ. Here are some of the major areas of contrast between Halsell vs Thryv. 

Set-Up

Halsell has a user-friendly interface. It has a highly effective search feature and an easy-to-navigate layout. Halsell also allows for scalability, so your CRM software can grow along with your company. 

While Thryv offers a rich feature set, their CRM software takes more time to set up. Users must verify all of the necessary features and elements are in place, which eliminates the functionality of using a quick-start platform.

Businesses will still have to devote a major chunk of time and effort to marketing tasks and establishing their online presence.

Pricing

For Halsell, you can get a 14-day free trial with 100MB and functionality for up to 10 users. You also get a money-back guarantee. For the standard business CRM software option, it's just $19 per user per month for their host of features.

Halsell also offers an Enterprise level of service that gives you Unlimited Access, 24/7 Support, and an Account Manager. You'll also get a Custom Database, Custom Branding, and Automation Campaigns. You need to contact Halsell to get a quote for this price level.  

Thryv does not offer upfront pricing options. You must contact the company directly and tell them your business's needs so they can create a special price quote and demo based on these specifics. Once you have committed to a price-level service, Thryv also requires at least a 6-month minimum subscription period with a 5% discount and automatic renewal after 6 months.

Thryv offers three different pricing levels for use by up to 3 users for the lowest price level, up to 8 users for the intermediate price level, and unlimited users for the top price tier. 

Customer Support

Halsell offers in-office customer support Monday-Friday from 9 am to 5 pm CST from Dallas, TX. They also offer sales support through email and online support on their website. For tech support issues, you can visit the support tickets section within the Halsell CRM support console.

According to online reviews, the Thryv platform does not offer live online customer support. They use an online community where a team collaborates within the community to take requests and answer questions. Thryv account users access a feedback form to report issues and submit their requests.

Payment Management

Payment Management through Halsell permits you to view and accept or deny W2 and W9 employee and contractor payment invoices. Easily view revenue flows and get your money faster.

It is important to note that Thryv does not offer a payroll management option. Thryv CRM software also does not have an accounts payable feature.

Try Halsell CRM Software Free

CRM software is a powerful, modern tool for attracting and retaining customers. Other CRM software platforms like Thryv promise a bevy of features but often don't deliver or fall short in these areas.

Halsell can give you the features you need to streamline and integrate your small business's workflow and functionality. This can save you valuable time and effort that you can put towards other aspects of your business management. 

If you're looking for an all-in-one business management solution, try Halsell CRM Software for yourself for free today.

Click here to register and take advantage of Halsell's free 14-day trial.